Terms & Conditions

Last Updated: Aug 21, 2025

Welcome to Evolve Weight and Wellness LLC, doing business as Reno Weight Loss (collectively, “Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website – www.renoweightloss.com — and your purchase or use of any of our services or products, including but not limited to weight loss programs, body contouring, GLP services, wellness treatments, and related offerings (“Services”).

By using our websites, booking appointments, or purchasing our Services, you agree to be bound by these Terms. If you do not agree, you may not access or use our Services.

SECTION 1 – Website Use

Our websites and Services are intended for adults over the age of 18 who have the capacity to enter into a binding agreement. By accessing our websites or purchasing Services, you represent that you meet these requirements.

SECTION 2 – User Conduct and Restrictions

All content on our websites, including text, graphics, logos, images, testimonials, and program materials, is the property of Evolve Weight and Wellness LLC and protected by intellectual property laws. You may not reproduce, copy, or distribute our content without prior written permission.
You agree not to use our websites or Services in any unlawful or harmful manner, including transmitting viruses, spamming, or attempting to interfere with our operations or reputation.

SECTION 3 – Privacy Statement

We respect your privacy. Your personal information is handled in accordance with our Privacy Policy, which is incorporated into these Terms by reference.

SECTION 4 – Information You Provide; Registration; Passwords

When booking or creating an account, you agree to provide accurate and truthful information. You are responsible for maintaining the confidentiality of your account details and for all activity under your account.

SECTION 5 – Orders, Payments, and Acceptance

All Services must be paid in full at the time of purchase unless otherwise stated in writing. We reserve the right to refuse or cancel any order at our discretion.

SECTION 6 – Refunds and Cancellations

All program and service sales are final.
Due to the personalized nature of weight loss programs, treatments, and wellness services, we do not offer refunds, partial credits, or transfers once a program has begun, except as required by law.
If you need to cancel an appointment, we require advance notice in accordance with our scheduling and cancellation policy.

SECTION 7 – Subscription and Automatic Payments

If you are enrolled in a recurring program or membership, you authorize us to charge your designated payment method on a recurring basis until canceled in writing with at least ten (10) days’ notice prior to your next billing date.

Failure to make timely payments may result in suspension or termination of Services.

SECTION 8 – Pricing and Services

All prices for Services are shared during our consults and are subject to change at any time without notice. We reserve the right to modify or discontinue Services at our discretion.

SECTION 9 – Results Disclaimer

Individual results will vary.

Weight loss, body contouring, and other outcomes depend on factors including, but not limited to, client physiology, adherence to program guidelines, and lifestyle choices. We do not guarantee specific results.

We do not provide tax, legal, or financial advice. Any health-related information provided by our staff is for educational purposes only and does not replace medical advice. Always consult your physician before beginning any weight loss or wellness program.

SECTION 10 – Client Responsibilities

By enrolling in our Services, you represent that:

You are in good health or have consulted your physician prior to participation.
You will comply with all program guidelines and instructions.
You understand you are solely responsible for your health and compliance with all applicable laws.

SECTION 11 – Testimonials and Reviews

Testimonials and client stories reflect individual experiences and may not represent typical results. By submitting testimonials, reviews, photos, or videos, you grant us permission to use them in marketing and promotional materials, unless you request otherwise in writing.

SECTION 12 – Communications and Consent

By providing your contact information, you consent to receive calls, texts, emails, or mail from us regarding appointments, reminders, promotions, and Services. Message and data rates may apply. You may opt out at any time.

SECTION 13 – Limitation of Liability

To the maximum extent permitted by law, Evolve Weight and Wellness LLC, its owners, staff, contractors, and affiliates shall not be liable for any indirect, incidental, or consequential damages arising from your use of our Services or websites.

SECTION 14 – Dispute Resolution and Arbitration

Any disputes that cannot be resolved informally shall be submitted to binding arbitration under the rules of the American Arbitration Association. Arbitration shall take place in the state where the clinic providing Services is located (Nevada for Reno Weight Loss clients)
You waive your right to participate in class actions or jury trials.

SECTION 15 – Governing Law

These Terms are governed by the laws of the State of Nevada for Reno Weight Loss, without regard to conflict of law principles.

SECTION 16 – Termination

We reserve the right to terminate Services or access to our websites at our discretion, including for nonpayment or violation of these Terms.

SECTION 17 – Entire Agreement

These Terms, together with our Privacy Policy and any written agreements signed at the time of purchase, represent the entire agreement between you and Evolve Weight and Wellness LLC.

SECTION 18 – Contact Us

Reno Weight Loss
Evolve Weight and Wellness LLC d.b.a. Reno Weight Loss
Website: www.renoweightloss.com
Email: hello@evolveweightandwellness.com
Phone: 775-399-6577